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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Duby

May 10, 2026

5  out of  5
rating by Kelly Duby
"Jessica is the most wonderful person. Anything we need she gets it done quick and she's always answers our questions. She's a pleasure to have on board.thankyou for all you do"
We responded:
"Thanks so much for the amazing review, Kelly! We really appreciate your support here in Merritt Island . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Erik

May 8, 2026

5  out of  5
rating by Erik
"Super fantastic. Easy to set up. Knowledgeable. Great advice and flexibility. Went above and beyond to help get print outs at local merritt island location. Thank you Eric!"
We responded:
"Thanks so much for the fantastic rating, Erik! We are so glad you had a positive experience with us here on State Farm Agent Sara Houston’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Warren Kicklighter

May 7, 2026

5  out of  5
rating by Warren Kicklighter
"Jessica was extremely helpful,courteous,and professional.A great representative for your agency."
We responded:
"Warren, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Sara Houston’s Team is just a call or email away!"
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Melissa Regini

May 1, 2026

5  out of  5
rating by Melissa Regini
"We have been with another insurer for 25+ years - we were very hesitant to make a change. Amy was a pleasure to work with to make the change from our previous insurer to State Farm. She was excellent on the phone and very quick with responding to emails and questions, clearly, she knows her insurance products! Amy made the process seamless and easy. We couldn't be happier with the change we made, and added plus - they have a local office if you need to work directly with her. Thank you, Amy, for your patience and kindness, we appreciate it and you!"
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Joshua Codding

April 24, 2026

5  out of  5
rating by Joshua Codding
"Very exceptional experience. Eric was very helpful, friendly, and knowledgeable! Highly recommended!"
We responded:
"Joshua, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Houston’s Team here in our Merritt Island office. "
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Richard Hemlock

April 20, 2026

5  out of  5
rating by Richard Hemlock
"Dominic was very professional and he answered all my questions, and it really didn't take that long at all.I really appreciate him the night.She was killed for hour headquarters and were grieving"
We responded:
"Thank you so much for the 5-stars, Richard! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Sara Houston’s Team anytime."
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Tara Adams

April 17, 2026

5  out of  5
rating by Tara Adams
"Eric Montes was super patient and helpful with trying to get my auto policy changed over. I am usually very busy at work and he was able to maneuver around my schedule to get everything done. I ended up saving $500 a month changing over."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Sara Houston’s Team here in Merritt Island . "
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Christine Thompson

April 8, 2026

5  out of  5
rating by Christine Thompson
"Eric Montes was extremely professional, attentive and responsive to our needs for an auto insurance quote. We saved over $4,000 a year by switching to State Farm! Definitely a fan."
We responded:
"Thank you for your kind review of State Farm Agent Sara Houston’s Team. We appreciate it!"
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Doris Walk

April 3, 2026

1  out of  5
rating by Doris Walk
"Very poor customer service for the very high price. Couldn't get the agent on the phone anytime I called the office."
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David

March 30, 2026

5  out of  5
rating by David
"My former State Farm agent retired, so my policies were brought into this office. I have had two occasions in the past week where I needed assistance. The office receptionist was very welcoming, and the two agents I worked with, Amy H and Briana R, were super helpful and made sure that everything was taken care of expediently. This is a great office to handle your insurance needs."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Houston’s Team. "
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Duffy Iorio

March 25, 2026

5  out of  5
rating by Duffy Iorio
"Moving to the East coast of Florida. Called this office to get Home owners insurance. Spoke with Dominic Marino. He is super professional and passionate about his job. Not only was he able to help us with Homeowners Insurance, but he got me better coverage and cost on what I’m paying now for my car insurance. I wasn’t even looking or thinking about it until I let him run some numbers for me. Thanks Dominic for going above and beyond and all your hard work."
We responded:
"Duffy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Houston’s Team here in our Merritt Island office. "
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Elizabeth Kellum

March 25, 2026

5  out of  5
rating by Elizabeth Kellum
"Very detailed, polite and knowledgeable on Floridas driving laws."
We responded:
"Thank you so much for the 5-stars, Elizabeth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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R Martin

March 23, 2026

5  out of  5
rating by R Martin
"Very helpful and friendly. Just beware the high, yellow curb when pulling in the parking lot if you do not have a high clearance vehicle!"
We responded:
"Thank you for the amazing review, R! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kitty Evans

March 21, 2026

5  out of  5
rating by Kitty Evans
"Sara was great! She was very pleasant, helpful and efficient!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sara Houston’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Merritt Island ."
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Benjamin Del Guercio

March 20, 2026

5  out of  5
rating by Benjamin Del Guercio
"Kelly was great! Personable, knowledgeable and quick. Would definitely recommend for boat insurance!"
We responded:
"Thank you for the 5-star review, Benjamin! Here on State Farm Agent Sara Houston’s Team, we are proud to serve our community and appreciate your recognition. "
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Ginger Ballou

March 11, 2026

5  out of  5
rating by Ginger Ballou
"Fast customer service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Houston’s Team. "
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Ricky Grady

March 4, 2026

5  out of  5
rating by Ricky Grady
"Well, I can’t say enough about Amy at State Farm for helping me switch from progressive and it was seamless and so far no problems at all and yeah, I look forward to the long-term relationship under the commercial policy and the residential policy. Thank you."
We responded:
"Wow, thank you for the 5-star review, Ricky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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dedric george

March 3, 2026

5  out of  5
rating by dedric george
"The staff is always friendly and very professional. They always help me with my needs without any issues."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dollarbill garage

February 26, 2026

5  out of  5
rating by dollarbill garage
"Meghann Baker at State Farm helped me revise my auto polices and saved me $100 each month and with better coverage- very easy process thanks to Meghann Baker"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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godzcowboy

February 18, 2026

5  out of  5
rating by godzcowboy
"It was a pleasure being with Sara Houston State Farm. Always efficient and professional!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sara Houston’s Team! We deeply appreciate your kind words here in Merritt Island . "
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Gary Baja

February 18, 2026

5  out of  5
rating by Gary Baja
"Amy was very helpful and attentive. Worked through all my requests."
We responded:
"We appreciate your review, Gary. We are so happy that you had such a wonderful experience with State Farm Agent Sara Houston’s Team here in Merritt Island ! "
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Aaron Collins

February 16, 2026

5  out of  5
rating by Aaron Collins
"Kelly was great to work with for all of my insurance needs :)"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Houston’s Team. "
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Bee Mercado

February 15, 2026

5  out of  5
rating by Bee Mercado
"Briana Ross was incredibly helpful and a joy to work with! She found a way to bundle my home and auto insurance and it saved me - well, a bundle! And in Florida, that says a lot. Thank you Briana for making all this possible. As a retired person on a fixed income, you have no idea how much this has helped me. If there is such a thing as good karma, you just earned a boatload!"
We responded:
"Thank you for your lovely review! We’re glad you enjoyed your experience with Amy and look forward to serving you. "
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TeamCollins

February 13, 2026

5  out of  5
rating by TeamCollins
"Kelly was so helpful in getting my insurance coverage setup!"
We responded:
"TeamCollins, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kathy Watts

February 11, 2026

5  out of  5
rating by Kathy Watts
"Kelly was able to get my auto insurance almost half of what I was paying. She and everyone in the office were very professional yet made me feel they would bend over backwards to help."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Houston’s Team. "