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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Duffy Iorio

March 25, 2026

5  out of  5
rating by Duffy Iorio
"Moving to the East coast of Florida. Called this office to get Home owners insurance. Spoke with Dominic Marino. He is super professional and passionate about his job. Not only was he able to help us with Homeowners Insurance, but he got me better coverage and cost on what I’m paying now for my car insurance. I wasn’t even looking or thinking about it until I let him run some numbers for me. Thanks Dominic for going above and beyond and all your hard work."
We responded:
"Duffy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Sara Houston’s Team here in our Merritt Island office. "
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Elizabeth Kellum

March 25, 2026

5  out of  5
rating by Elizabeth Kellum
"Very detailed, polite and knowledgeable on Floridas driving laws."
We responded:
"Thank you so much for the 5-stars, Elizabeth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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R Martin

March 23, 2026

5  out of  5
rating by R Martin
"Very helpful and friendly. Just beware the high, yellow curb when pulling in the parking lot if you do not have a high clearance vehicle!"
We responded:
"Thank you for the amazing review, R! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kitty Evans

March 21, 2026

5  out of  5
rating by Kitty Evans
"Sara was great! She was very pleasant, helpful and efficient!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sara Houston’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Merritt Island ."
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Benjamin Del Guercio

March 20, 2026

5  out of  5
rating by Benjamin Del Guercio
"Kelly was great! Personable, knowledgeable and quick. Would definitely recommend for boat insurance!"
We responded:
"Thank you for the 5-star review, Benjamin! Here on State Farm Agent Sara Houston’s Team, we are proud to serve our community and appreciate your recognition. "
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Ginger Ballou

March 11, 2026

5  out of  5
rating by Ginger Ballou
"Fast customer service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Houston’s Team. "
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Ricky Grady

March 4, 2026

5  out of  5
rating by Ricky Grady
"Well, I can’t say enough about Amy at State Farm for helping me switch from progressive and it was seamless and so far no problems at all and yeah, I look forward to the long-term relationship under the commercial policy and the residential policy. Thank you."
We responded:
"Wow, thank you for the 5-star review, Ricky! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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dedric george

March 3, 2026

5  out of  5
rating by dedric george
"The staff is always friendly and very professional. They always help me with my needs without any issues."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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dollarbill garage

February 26, 2026

5  out of  5
rating by dollarbill garage
"Meghann Baker at State Farm helped me revise my auto polices and saved me $100 each month and with better coverage- very easy process thanks to Meghann Baker"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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godzcowboy

February 18, 2026

5  out of  5
rating by godzcowboy
"It was a pleasure being with Sara Houston State Farm. Always efficient and professional!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Sara Houston’s Team! We deeply appreciate your kind words here in Merritt Island . "
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Gary Baja

February 18, 2026

5  out of  5
rating by Gary Baja
"Amy was very helpful and attentive. Worked through all my requests."
We responded:
"We appreciate your review, Gary. We are so happy that you had such a wonderful experience with State Farm Agent Sara Houston’s Team here in Merritt Island ! "
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Aaron Collins

February 16, 2026

5  out of  5
rating by Aaron Collins
"Kelly was great to work with for all of my insurance needs :)"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Sara Houston’s Team. "
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Bee Mercado

February 15, 2026

5  out of  5
rating by Bee Mercado
"Briana Ross was incredibly helpful and a joy to work with! She found a way to bundle my home and auto insurance and it saved me - well, a bundle! And in Florida, that says a lot. Thank you Briana for making all this possible. As a retired person on a fixed income, you have no idea how much this has helped me. If there is such a thing as good karma, you just earned a boatload!"
We responded:
"Thank you for your lovely review! We’re glad you enjoyed your experience with Amy and look forward to serving you. "
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TeamCollins

February 13, 2026

5  out of  5
rating by TeamCollins
"Kelly was so helpful in getting my insurance coverage setup!"
We responded:
"TeamCollins, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kathy Watts

February 11, 2026

5  out of  5
rating by Kathy Watts
"Kelly was able to get my auto insurance almost half of what I was paying. She and everyone in the office were very professional yet made me feel they would bend over backwards to help."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Sara Houston’s Team. "
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Logan White

January 30, 2026

5  out of  5
rating by Logan White
"I don't typically leave reviews, but Danielle B. has been one of the best insurance/service representatives I have ever had the pleasure of speaking with. Very knowledgeable, charismatic, helpful, and kindhearted. She was very genuine in her wishing me the best for current events going on and went above and beyond what I could've expected on more than one occasion."
We responded:
"Thanks so much for the fantastic rating, Logan! We are so glad you had a positive experience with us here on State Farm Agent Sara Houston’s Team. If there is anything we can do for you in the future, just give us a shout! "
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David Ashley

January 20, 2026

5  out of  5
rating by David Ashley
"Amy was fun to talk to and kept finding more discounts. And received better coverage than my previous insurance at a lower price."
We responded:
"We appreciate your review, David. We are so happy that you had such a wonderful experience with State Farm Agent Sara Houston’s Team here in Merritt Island ! "
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Dreux Shopbell

January 16, 2026

5  out of  5
rating by Dreux Shopbell
"Amy was excellent! She gave me confidence that I made the right decision switching to State Farm! Well done!"
We responded:
"Thanks so much for the fantastic rating, Dreux! We are so glad you had a positive experience with us here on State Farm Agent Sara Houston’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Rachel Russillo

January 9, 2026

5  out of  5
rating by Rachel Russillo
"Amy was super helpful and told me she could call me back when she knew the rates were going to be lower and she actually follows through on her word and did it. I am super happy with the service I received from her."
We responded:
"Hello Rachel! Thank you so much for your kind words! We're thrilled to hear that Amy was able to assist you promptly and follow through on her promise. Providing excellent service and keeping our customers informed is very important to us. We appreciate your feedback and look forward to helping you again in the future!"
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kentjoseph sumaylo

December 16, 2025

5  out of  5
rating by kentjoseph sumaylo
"Great working with Daniele, help me switch over from USAA and save me money!"
We responded:
"Thank you, Kent, for your kind words! We're thrilled to hear that Danielle was able to help you make the switch from USAA and save money. We appreciate your business and look forward to assisting you again in the future!"
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Ben Deligato

December 13, 2025

5  out of  5
rating by Ben Deligato
"Shout out to Meghann Baker and Whitney Johnson at Sarah Houston’s State Farm Insurance! They are always so pleasant and professional. Thank you for your excellent service!"
We responded:
"Hi Ben! Thank you so much for your kind words and shout out! Meghann Baker and Whitney Johnson will be thrilled to hear your feedback. We’re committed to providing pleasant and professional service, and it’s wonderful to know we’re meeting your expectations. We truly appreciate your support!"
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Aj D

December 1, 2025

5  out of  5
rating by Aj D
"I’ve had State Farm for years and insured through this office for a while now. They’re always extremely helpful and make everything so easy."
We responded:
"Hello AJ! Thank you for your continued trust and loyalty! We're delighted to hear that our team has been helpful and made the process easy for you over the years. We truly appreciate having you as a valued client and look forward to serving you for many more years to come!"
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Jennifer Trikones

November 22, 2025

5  out of  5
rating by Jennifer Trikones
"Briana was a tremendous help and was able to get me a drastically lower rate than my previous insurance carrier."
We responded:
"Hi Jennifer! We really appreciate you taking the time to share your experience! It’s fantastic to hear that Briana was able to secure a much lower rate for you. We’re always here if you need anything else!"
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Jim Bologna

November 13, 2025

5  out of  5
rating by Jim Bologna
"Jessica was quite helpful. She was a pleasure to speak with and very efficient and knowledgeable. Most of all she is patient. Insurance is not much fun to deal with, but her service made the process easy. She also helped me out with defensive driving courses in the area. Thanks again."
We responded:
"Hello Jim! Thank you so much for your kind words! We're thrilled to hear that Jessica was able to make the insurance process easier and more pleasant for you. She takes great pride in providing knowledgeable and patient service, and we'll be sure to pass along your compliments. If you ever need assistance in the future, whether it's insurance-related or with defensive driving courses, don't hesitate to reach out. Thanks again for choosing us!"
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John Stephen

November 11, 2025

5  out of  5
rating by John Stephen
"Danielle was professional, courteous & informed. She upsold me in the final analysis. A keeper who will have her own agency some day, no doubt !"
We responded:
"Hello John! Thank you so much for your kind words! We're thrilled to hear that Danielle provided you with professional and courteous service. It's great to know she was able to assist you effectively, and we agree, she has a bright future ahead. We appreciate your support and look forward to serving you again!"