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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Nickerson

July 2, 2025

5  out of  5
rating by Stephanie Nickerson
"Briana was very helpful. She took the time to go back and look at old records and answered all of my questions. she was warm and friendly too."
We responded:
"Hi Stephanie! Thank you so much for your kind words! We’re thrilled to hear that Briana was able to assist you thoroughly and made you feel welcomed. We’ll be sure to pass along your compliments to her."
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Kamala DeKok

June 27, 2025

5  out of  5
rating by Kamala DeKok
"Matt is a pleasure to work with"
We responded:
"Thank you for your kind words! Matt is truly a pleasure to work with, and we’re glad his positive attitude and dedication made a difference for you."
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Emilie Willis

June 27, 2025

5  out of  5
rating by Emilie Willis
"Had the best experience! Matt Moser made the process extremely easy and was so kind. Highly recommend!!"
We responded:
"Hi Emilie! Thank you for the wonderful feedback! We’re thrilled to hear Matt made everything easy and enjoyable for you. Your recommendation means a lot to us!"
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Chelsea Highline

June 27, 2025

5  out of  5
rating by Chelsea Highline
"Matt is one of the best insurance agents I have dealt with thus far. He is very professional and knowledgeable. Found me the best rate when others could not. Highly recommend him to anyone!"
We responded:
"Thanks so much for your kind words! We’re happy to hear Matt was able to help you find the best rate and made the process easy. He truly cares about his clients, and we’re glad you had such a great experience!"
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Ellexandrah Price

June 27, 2025

5  out of  5
rating by Ellexandrah Price
"Great customer service and very knowledgeable agent! Matt took care of my policy changes and it was a breeze setting up my new life insurance. Highly recommend!"
We responded:
"Thank you, Ellexandrah, for your kind words! We're glad Matt provided excellent service and made updating your policy and setting up life insurance so easy. We appreciate your recommendation and are here whenever you need us!"
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Kristen Kyra

June 26, 2025

5  out of  5
rating by Kristen Kyra
"I had a great experience with Dominic today as I was switching my current insurance to State Farm. He handled everything with ease. Very happy customer here! Thank you Dominic"
We responded:
"Thank you, Kristen, for choosing State Farm and for sharing your positive experience! We're happy to hear Dominic made your insurance switch seamless. We appreciate your trust and look forward to serving you in the future!"
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Nieves Stroup

June 23, 2025

5  out of  5
rating by Nieves Stroup
"Briana and all the staff are always professional and helpful. I always want to stay with State Farm."
We responded:
"We truly appreciate your loyalty and kind words! It’s wonderful to hear that Briana and our entire team consistently provide professional and helpful service. We're grateful to have you as part of the State Farm family!"
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Brian Samosky

June 19, 2025

5  out of  5
rating by Brian Samosky
"Everyone at this facility is friendly, knowledgeable, and helpful. I dealt with Jessica and she made everything easy and quick and I was able to complete everything while I was at work easily thanks to her. 6-19-2025 update This team is still amazing. Everything I said earlier remains true and it is easy and wonderful to work with them! Jessica was exceptional wonderful amd easy to work with."
We responded:
"Thank you so much for your review! We're thrilled to hear that you had a positive experience and that Jessica was able to assist you. We truly appreciate your kind words and look forward to serving you again in the future! "
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Jonathan Moceri

June 18, 2025

5  out of  5
rating by Jonathan Moceri
"I spoke with Briana in the office about a new policy for my sailboat at Cape Marina. Briana was extremely helpful and made it easy to send her the documents electronically. I will use State Farm and Briana if I need any additional insurance services."
We responded:
"Hi Jonathan, thank you for sharing your experience! We're glad Briana was able to assist you smoothly with your boat policy and made the process hassle-free. We look forward to serving you again for any future insurance needs!"
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Frank Del Vero

June 18, 2025

5  out of  5
rating by Frank Del Vero
"Extremely helpful friendly plus very prompt with replies"
We responded:
"We’re thrilled to hear you had such a positive experience! Providing friendly and prompt service is very important to us"
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Janice Dixon

June 12, 2025

5  out of  5
rating by Janice Dixon
"I've been with State Farm for a number of years and most recently had the best experience in a long time with Elise. Very detailed orientated, professional and made sure I was taken care of. Christina Smith"
We responded:
"Thank you for being a valued State Farm customer! We're delighted to hear that Elise provided you with such attentive and professional service. Your satisfaction is our top priority, and we appreciate you sharing your experience."
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Maxine Newhart

June 5, 2025

5  out of  5
rating by Maxine Newhart
"Jessica was very helpful and pleasant."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Jessica was helpful and pleasant. We appreciate your feedback and look forward to serving you again!"
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dedric george

June 2, 2025

5  out of  5
rating by dedric george
"The staff is always friendly and very professional. They always help me with my needs without any issues."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diane Gates

May 15, 2025

5  out of  5
rating by Diane Gates
"Called into State Farm and Jessica was a huge help. Appreciated her quick responses and follow up. Thank you Jessica for your help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jessica was able to assist you effectively. We’ll be sure to pass along your appreciation to her. If you need anything else, don’t hesitate to reach out!"
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Sherron Jones

May 6, 2025

5  out of  5
rating by Sherron Jones
"Brianna recommended a glass company to replace my broken windshield on my car. The experience was seamless and I had to call her and thank her for suggesting them. She sounds like a very nice person..👍🏽"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Brianna's recommendation worked out so well for you. She truly is a wonderful team member, and we're glad you had a seamless experience. If you need anything else, feel free to reach out!"
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Russ robinson

May 2, 2025

5  out of  5
rating by Russ robinson
"Jessica, excellent customer service"
We responded:
"Thank you for your 5-star review! We're so glad to hear you had a great experience. We look forward to continuing to support your insurance needs."
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Carl Cirillo

April 28, 2025

4  out of  5
rating by Carl Cirillo
"The staff here are knowledgeable and friendly, they explain everything in detail and respond quicky to any questions you may have. I have been with State Farm for many years."
We responded:
"Thank you for your kind words! We're thrilled to hear that you’ve had a great experience with our knowledgeable and friendly team here at our Merritt Island State Farm office. We appreciate your loyalty to State Farm over the years! If you have any more questions, feel free to reach out anytime."
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Jory Knapp

April 25, 2025

5  out of  5
rating by Jory Knapp
"Switching insurance companies can be stressful, but working with Briana made it an absolute pleasure. From the very first conversation, she was professional, knowledgeable, and incredibly friendly. She took the time to understand my unique situation—living in Florida with a car here while also maintaining a home and several vehicles in Washington—and found solutions that made everything simple and affordable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Roberts

April 23, 2025

5  out of  5
rating by Kathy Roberts
"So appreciative of the help I got from Amy at Sara Houston (Kara Ramsey) State Farm office on Merritt Island! Excellent support and quick resolution to my concern! Thank you, Amy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathy Donleavy

April 22, 2025

5  out of  5
rating by Kathy Donleavy
"Efficient"
We responded:
"Kathy, thank you for taking time to provide us with your 5 Star Review! We appreciate you!"
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Sonny Conger

April 21, 2025

5  out of  5
rating by Sonny Conger
"Great service ! They actually answer the phone .Briana Ross “ the boat girl” she’s referred to. I simply call her lovely!"
We responded:
"Thank you for reviewing our Merritt Island State Farm office! We’re thrilled to know you had a positive experience with Briana; your satisfaction is our top priority! If there is anything else we can do to help, please let us know!"
Profile photo of Manda Taylor (BMRE)

Manda Taylor (BMRE)

April 15, 2025

5  out of  5
rating by Manda Taylor (BMRE)
"Whitney Johnson is amazing! Whitney is extremely knowledgable, willing to help and super friendly! We appreciate the excellent service you provide! Thank you Whitney!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience with Whitney. Thanks again for your feedback, my State Farm team and I are happy to be your good neighbor!"
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Pamela Lesch

April 15, 2025

5  out of  5
rating by Pamela Lesch
"Briana is the best. She helped my son set up his own automobile insurance and helped educate him. So appreciative."
We responded:
"Thank you for your feedback! We're thrilled that Briana could help your son with his automobile insurance and provide valuable education. Your satisfaction is our priority, and we look forward to supporting your insurance needs!"
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Michael Notary

April 9, 2025

5  out of  5
rating by Michael Notary
"Knowledgeable and expedient."
We responded:
"We’re glad to know you’re satisfied with the service at our State Farm Merritt Island office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Teagan Mills

Teagan Mills

April 1, 2025

5  out of  5
rating by Teagan Mills
"I would like to give Briana some well deserved recognition. She is always beyond friendly and always goes above and beyond to help me out with whatever I need! The way she connects with people makes you feel like you’ve known her for years. She can handle any situation with ease that’ll make you look forward to calling Statefarm. Thank you for all you do Briana!"
We responded:
"Thank you so much for your review! We’re delighted to hear that Briana has made such a positive impact on your experience. My State Farm team and I are happy to be your good neighbor!"